Refund policy

All sales are handled with care and transparency. Please review the information below before making a purchase.

Original Artwork

Due to the one-of-a-kind nature of original artwork, all sales of original paintings and drawings are final.

Original artwork cannot be returned or exchanged unless it arrives damaged or defective.

Prints, Stickers & Other Products

Returns or exchanges are not accepted for change of mind.

If your item arrives damaged, defective, or you receive the incorrect item, please contact me within 7 days of delivery and include:

Your order number
Clear photos of the item
Clear photos of the packaging, if applicable

Approved claims may be eligible for a replacement or refund depending on the circumstances and availability of the item.

Commissioned Artwork

Commissioned and custom artwork is non-returnable and non-refundable.

Commission deposits are also non-refundable once the commission has been accepted and scheduled. Any additional terms provided in your commission agreement will apply.

Damaged or Defective Items

Please inspect your order when it arrives. If your order is damaged or defective, or you receive the wrong item, contact me within 7 days of delivery so I can review the issue and work with you toward a resolution.

Non-Returnable Items

The following items are non-returnable:

Original artwork, except in cases of shipping damage
Commissioned or custom artwork
Items marked as final sale

Order Cancellations

If you need to cancel an order, please contact me as soon as possible.

Orders that have already been shipped cannot be canceled. Commission cancellations are subject to the terms of the commission agreement, and commission deposits are non-refundable.

Refund Processing

Approved refunds will be issued to the original payment method.

Please allow time for your bank or payment provider to process and post the refund after it has been issued.

Original shipping charges are non-refundable unless the refund is due to an error on my part or an approved damaged-item claim.

Lost, Stolen or Missing Packages

If your package appears to be lost in transit, please contact me so I can help review the tracking information and determine the appropriate next steps.

If tracking shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, and the shipping carrier. I will assist where reasonably possible, but replacement or refund of packages confirmed as delivered is not guaranteed.