Shipping policy

Last updated: September 13, 2026

All artwork and products are carefully prepared and packaged to help ensure they arrive safely.

Processing Time

Orders are typically processed within the following timeframes:

Original artwork: 3 to 7 business days
Prints: 5 to 7 business days
Stickers and other ready-to-ship products: 3 to 7 business days

Prints may be produced through a professional print vendor and are inspected, prepared, and packaged by the artist prior to shipment.

Commissioned artwork has its own completion and shipping timeline, which will be discussed as part of the commission process.

Processing times refer to the time required to prepare an order before it is shipped. They do not include carrier transit time.

You will receive a shipping confirmation with tracking information when tracking is available.

Shipping Methods

Orders may be shipped through USPS, UPS, FedEx, or another appropriate carrier depending on the size, weight, destination, and packaging requirements of the order.

Shipping methods may vary to provide appropriate and safe transportation for the artwork.

Domestic Shipping

Splattered Paint Studios currently ships online orders within the United States only.

Shipping costs are calculated at checkout based on factors such as package size, weight, destination, and available shipping method.

Packaging

Artwork and other products are carefully packaged to protect them during transit.

Original artwork and larger pieces may require additional or specialized packaging materials due to their size, weight, or construction.

Whenever an order contains multiple items, products may be packaged together or separately depending on what provides the safest shipping method.

Estimated Delivery

Delivery estimates provided at checkout or by the shipping carrier are estimates and are not guaranteed arrival dates.

Once an order has been transferred to the shipping carrier, transit times may be affected by weather, holidays, carrier delays, service disruptions, or other circumstances outside the reasonable control of Splattered Paint Studios.

If you need an order by a particular date, please contact me before placing your order to determine whether the requested timeframe is reasonably possible.

Tracking & Delivery Issues

When tracking is available, tracking information will be provided after your order ships.

If tracking shows that your package has been delivered but you cannot locate it, please first check with household members, neighbors, and around the delivery location.

You should also check the carrier's tracking information for additional delivery details.

If you are still unable to locate your package, contact Splattered Paint Studios at shalee@splatteredpaintstudios.com so I can help review the tracking information and determine the appropriate next steps.

Replacement or refund of packages confirmed as delivered is not guaranteed.

Lost Packages

If tracking appears to show that a package has been lost or has stopped moving for an extended period, please contact me.

I will review the tracking information and, when appropriate, work with the shipping carrier to determine the next steps or initiate a claim.

Damaged Packages

If your order arrives damaged, please contact me within 7 days of delivery.

Please include:

Your order number
Clear photos of the damaged item
Photos of the packaging materials
A photo of the shipping label, when available

Please keep the item and its original packaging while the damage claim is being reviewed, as the shipping carrier may require additional information or inspection.

Approved damaged-item claims will be handled according to the Splattered Paint Studios Returns & Refunds Policy.

Incorrect Shipping Addresses

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you notice an error in your shipping address, contact me as soon as possible at shalee@splatteredpaintstudios.com.

Address changes cannot be guaranteed after an order has been processed or shipped.

Additional shipping charges resulting from an incorrect or incomplete address may be the responsibility of the customer when permitted by applicable law.